Questions? You’ve come to the right place.

All deliveries take place between 8am - 4pm within Sydney selected areas. We currently offer a two-hour time slot (8am-10am; 10am -12pm, etc) to help you schedule your delivery and ensure that our driver will meet you upon arrival. You can easily select your preferred time slot when placing your order.
Please provide us with clear delivery instructions as to where to leave your items if you are not available to receive in person. All orders will be left in a safe/secure place if no instructions are left. We will also send you an SMS when the order has been delivered.
We deliver to a wide range of postcodes within Sydney. When placing the order, you will be asked to enter your postcode at the check out and receive an immediate message (hopefully) confirming that we can deliver to you. If your postcode is currently out of our reach, you will also be notified immediately.
For orders outside of our delivery postcode please contact customer service on 02 9690 2060 or via email at info@sonomabakery.com
Yes, simply select PICKUP on the top right on our homepage and you will be re-directed to our pickup and store location options.

All our locations and trading hours can be found here. Simply choose your closest bakery from the drop down menu and all details will be displayed.
The majority of our bread is sourdough; except for our milk enriched burger buns.
Sourdough does not only have a unique delicious taste with an open chewy crumb and a crunchy crust, but it is also a healthier alternative to regular white bread. The bacteria occurring from its natural fermentation process make sourdough more nutritious and easier to digest than other bread types.
Our bakery uses shared equipment and therefore we can not guarantee that any of our products are completely gluten free, even if their recipe does not contain any gluten.
Most of our baked goods are offered in all our bakeries. However, some of our stores have a wider range of ovens & equipment which allow us to offer specific products in certain bakeries only.

We currently accept American Express, Visa & Mastercard.
Absolutely! We currently supply sourdough bread and baked goods to Sydney's top restaurants, specialty coffee shops and cafes. If you are a business and would like to place an order with us, please send an email to info@sonoma.com.au and a sales representative will reach out to you with all the details.
We currently supply to a selection of supermarkets and independent grocers. Please send us your area code in an email to info@sonoma.com.au and we will locate our closest supplier for you.
Please kindly forward all press enquiries to info@sonomabakery.com
Yes, please contact customer service on 02 9690 2060 or via email at info@sonomabakery.com or visit your local Sonoma bakery so we can arrange it for you.

Funny you should ask. It's a great little story, actually… sonomabakery.com/artisan

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